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How do I check the status of my order?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Can I cancel my order?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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How do I return my order?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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I entered the wrong address, what can I do?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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What if my item arrives damaged?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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Are your containers recyclable?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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Where are your products made / manufactured?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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I had an allergic reaction, what do I do?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Are your products sulfate free?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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Are your products gluten free?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Do your products contain nuts?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Do your products contain coconut oil?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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What is recommended for dry hair and scalp?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Are your products vegan?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Are your products cruelty free?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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